Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Pamela Fritz

    May 14, 2020

    You showed me respect and kindness. You made us feel at ease with everything. Everyone was happy and content with the details. Our greatest of thanks to all of your staff. Read more

  • Michelle Kegley

    May 14, 2020

    We have used this facility 4 times in the last 6 years and have never been disappointed. Brent and his staff are always so nice and attentive to all of our wants and needs. Read more

  • Larry, Ellen and Brent Price

    May 14, 2020

    Very grateful for the kindness of the staff and beautiful service. Couldn't have ask for anything any nicer. Read more

  • Ford Family

    May 14, 2020

    Brent and the others at Oakley-Cook were exceptional in the care of our loved one as well as our family. Thanks! Read more

  • Jean S. Rambo

    May 14, 2020

    The staff at Oakley-Cook was very kind and considerate to guide us through the whole process for making arrangements for the funeral service. We appreciate them doing it quickly and on our time frame. Read more

  • James Stewart

    May 14, 2020

    Everyone was very caring and helpful throughout the entire service for both of my siblings. Read more

  • Gail Thomas

    March 12, 2020

    Jonathan was very helpful, kind and patient with us - very informative. Read more

  • Mary Tankersley

    March 12, 2020

    Caring, dependable and well trained. Lovely decor inside. Read more

  • Rob and Mary Carter

    March 03, 2020

    We appreciated how kind and caring Jonathan was. Our mom was taken care of in a loving way. We thank you! Read more

  • Mary Jo Shires

    March 03, 2020

    Jonathan was easy to work with and took care of everything we needed. We were very happy with your funeral home. Read more

  • Priscilla Elmore

    March 03, 2020

    A death is hard enough but when you're dealing long distance it makes a huge difference! They were patient with us. It makes such a difference. Read more

  • Randall and Beth Gilmore

    March 03, 2020

    I feel like Brent Buchanan is trustworthy and responsive to the needs of families. In the two arrangements he has made for us in the past year, he seemed more interested in listening to us than simply trying to maximize profits. Read more

  • Anonymous

    December 27, 2019

    Everyone was very helpful and caring. Brent took time to bake cookies and offer refreshments to the family. The fact that you took a prepaid plan from another funeral home meant a lot. Read more

  • Kim Lyon

    December 27, 2019

    The young man who helped us was Jonathan. He helped to make a very stressful time a lot more bearable. He was attentive, kind and made sure we were taken care of. Read more

  • Sue B. Webb

    November 14, 2019

    Jonathan Cross was absolutely the best funeral director I have every met. He was both compassionate and professional. Read more

  • Kathleen Walsh

    November 14, 2019

    Our funeral home arrangements went flawlessly. Brent was wonderful and we were pleased with everything! Everyone was kind, compassionate and very professional. Thank you! Read more

  • David Anderosn

    November 14, 2019

    When I stepped through the front door I knew I had come to the right place. Brent and Jonathan were informative, professional and took care of all my requests. When I left the funeral home, I had a warm feeling come over me and I knew everything would be alright. "May God bless you as I do." Read more

  • Thomas Cooper-Hicks

    November 14, 2019

    Everyone was nice and considerate. Awesome would not be over-stating my experience with Oakley-Cook. Read more

  • Jeff Kegley

    October 25, 2019

    Brent has gone above and beyond to make sure that every detail was taken care of. These people feel like family. All staff have always been kind and helpful. Read more

  • Teresa Booher

    October 04, 2019

    While this was not an easy experience, Jonathan made us feel like we were in good hands. Read more

  • Chris Byington

    October 04, 2019

    Outstanding service. Everyone was extremely nice and professional. Read more

  • Terry Fletcher

    August 29, 2019

    Brent took care of everything with amazing detail, beautifully, thoughtfully, professionally. We could not have been more pleased. Read more

  • Daniel K. Mullins

    August 29, 2019

    It just could not have been any better. Everyone made this the best it could ever be. Thank you for the care, the concern and most of all for the best in service! Read more

  • Kathy Houser

    August 29, 2019

    Thank you for great service! Read more

  • Debbie Leonard

    July 24, 2019

    I could not ask for a more compassionate and helpful group of people. They made the hardest times of my life a little more bearable. Thank you all! Read more

  • Melinda Jennings

    July 24, 2019

    Very compassionate, made this difficult process much easier, very professional, kind, caring staff, attentive to my needs and wishes. Read more

  • Scott and Amy Moore

    April 22, 2019

    We were very satisfied with services. We have already recommended Oakley-Cook to friends and family. Everything was made easy for us when making our arrangements. Read more

  • Billie Sue Garrett

    April 22, 2019

    My family and I were satisfied with my husband's services. We were made to feel comfortable under the circumstances. I chose to return to our church for the services and Oakley-Cook took care of details to make sure that went well! Read more

  • Mike Lynch

    April 22, 2019

    Brent Buchanan was phenomenal. His attention to detail and compassion made my mother's service truly special. It was an amazing evening that I was dreading, but will now remember fondly. Read more

  • Patty Artrip

    April 22, 2019

    I have never seen more friendly and caring people. They have taken care of 2 of my family members. They were great. Read more

  • Susie Gordon

    April 10, 2019

    Brent and Jonathan are the ultimate professionals. Their kindness and concern for me and my family will never be forgotten. Read more

  • Denise Allen

    March 14, 2019

    Everything was smooth sailing. I would recommend planning ahead. Overall, very pleased. Wonderful experience in this sad time. Read more

  • Jeff and Marie Rakes

    March 13, 2019

    Everything went so smoothly. Brent was very nice and Jonathan was very accommodating. It was a blessing that we didn't have to do much. Everything was prearranged and it took a burden off us. Read more

  • Terry Wilson

    March 13, 2019

    Your staff was great! Well satisfied. Read more

  • Martha Hooker

    March 13, 2019

    The truth is the truth - we could have not been treated better! All of you were so kind and sweet to all of us. Read more

  • Dale Sargent

    February 13, 2019

    Anthony was great. Caring and very pleasant. Read more

  • Natalie Lanaux

    January 18, 2019

    Having to plan for an out of state funeral was a whole new experience. I always felt in extremely capable hands with Brent being in Bristol and all of us in Louisiana. He is an extraordinary asset to Oakley-Cook. Thank you all for everything! Would highly recommend. Read more

  • David Thomas

    January 18, 2019

    A difficult situation made much easier by the ease of handling many decisions. They work with you. Read more

  • Linda Brittenham

    January 18, 2019

    When in such a delicate emotional state, never did I feel pressured in a sales atmosphere - rather a genuine kindness, caring and supportive staff to the most difficult process of my life - a mother losing a child. Thank you Oakley-Cook! Read more