We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Denise Allen

    March 14, 2019

    Everything was smooth sailing. I would recommend planning ahead. Overall, very pleased. Wonderful experience in this sad time. Read more

  • Jeff and Marie Rakes

    March 13, 2019

    Everything went so smoothly. Brent was very nice and Jonathan was very accommodating. It was a blessing that we didn't have to do much. Everything was prearranged and it took a burden off us. Read more

  • Terry Wilson

    March 13, 2019

    Your staff was great! Well satisfied. Read more

  • Martha Hooker

    March 13, 2019

    The truth is the truth - we could have not been treated better! All of you were so kind and sweet to all of us. Read more

  • Dale Sargent

    February 13, 2019

    Anthony was great. Caring and very pleasant. Read more

  • Natalie Lanaux

    January 18, 2019

    Having to plan for an out of state funeral was a whole new experience. I always felt in extremely capable hands with Brent being in Bristol and all of us in Louisiana. He is an extraordinary asset to Oakley-Cook. Thank you all for everything! Would highly recommend. Read more

  • David Thomas

    January 18, 2019

    A difficult situation made much easier by the ease of handling many decisions. They work with you. Read more

  • Linda Brittenham

    January 18, 2019

    When in such a delicate emotional state, never did I feel pressured in a sales atmosphere - rather a genuine kindness, caring and supportive staff to the most difficult process of my life - a mother losing a child. Thank you Oakley-Cook! Read more

  • Thelma Taylor

    November 06, 2018

    Everyone was so nice and comforting in every way possible! Oakley-Cook is #1 in Bristol, TN and VA. You provided love and care like we've never seen before! Thank you so much! Read more

  • Evelyn Morton

    November 06, 2018

    Mr. Harris never hesitated to answer any question or phone call our family asked him to make. He was always patient with us. We thank him for helping us in our time of sadness and sorrow we were facing. Read more

  • Phyllis Harris

    October 08, 2018

    We (I) was at a loss as what to do when the time came when James passed. Then God sent Anthony to us at the hospital. He was a blessing through everything. Read more

  • Anonymous

    October 08, 2018

    Words can't express the gratitude felt by our family. Everything was perfect for Mom's home going. Thank you and God bless! Read more

  • John Buck Sr.

    September 07, 2018

    We were 100% satisfied with your service. We appreciate and thank you for your service. Read more

  • Leslie Mumpower

    August 27, 2018

    You were concerned about how to honor my husband's funeral and to make sure my family and I were cared for. Read more

  • Sherral Warren

    August 27, 2018

    Your kindness and assistance at this time of sorrow for our family made this time a lot easier for us. Read more

  • Diane Gentry

    August 08, 2018

    Anthony Harris was so helpful. He made an emotional situation easier to deal with. We didn't have to worry about a thing. He gave us all the info we would need and we appreciate how kind he is. Read more

  • Janice Holscher

    August 08, 2018

    Staff was very patient and showed genuine concern for me and my family. Read more

  • Lesa Trivette

    August 08, 2018

    It was the greatest funeral - the best one. Brent Buchanan was great. Made us feel welcome, so thanks a lot. I tell everyone about you all. Read more

  • Lois McArdle

    August 08, 2018

    Mr. Harris made us feel at ease the way he handled everything with all the preparations going so smoothly at the funeral home and the cemetery. Read more

  • Anne Koehner

    July 17, 2018

    Anthony was very professional and helpful in our time of need. They didn't push us to purchase more than we were comfortable with. Read more

  • R. F. White III

    July 16, 2018

    Anthony Harris was extremely professional and very kind, going out of his way even on his day off to serve our family. Read more

  • Mary Boyle

    July 16, 2018

    The staff was very accommodating to all that I asked for - very kind. Read more

  • Anonymous

    June 22, 2018

    Our family was very pleased with the way Anthony Harris and the staff took care of us. Thanks so much. Read more