Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Send your testimonial

Oakley-Cook was pleasant and helpful. We appreciate all the personal time given to us during our time of need.

5 stars
Millard Mahala August 18, 2021

The service we received was outstanding. The employees were above the exceptional. The staff is so efficient. They made me feel special at the most trying time of my life.

5 stars
Anonymous June 22, 2021

You guys are the very best. Please thank Richard for being there for us.

5 stars
Teresa Musick May 07, 2021

We were impressed with your services and the services we received and especially the comments made at the cemetery, asking our friends and relatives to remember us in the future days.

5 stars
Louis and Charlotte Blackburn March 17, 2021

You were very kind, helpful and generous to our struggle and we very much appreciate your kindness and will recommend you to anyone we can. A special thanks to Brent.

5 stars
Kathryn Helbert March 17, 2021

Everyone was so nice and it helped to know they cared. Thank you for all you did.

5 stars
Debra Maultsby March 17, 2021

Everything was exceptional and professional. More importantly, everything was handled timely and transparently with not hidden fees. Oakley-Cook of Bristol, TN is by far the best funeral home in the entire region.

5 stars
James E. March 17, 2021

The compassion and courtesy shown to our family during this loss of my husband was more than we could have asked for. Thank you so much for your help from beginning to end of this very hard time for me and my family.

5 stars
Aileen Booher February 24, 2021

Incredible support during a difficult time. I really had no idea what needed to be done - Brent led us through every step and made it such an easy experience. We are so grateful!

5 stars
Katie Linkous January 12, 2021

We have experienced lots of loss in 2020 and you all have gone above and beyond for all three instances. Brent has been so kind and always available when needed. Thank you! Above and beyond service each time!

5 stars
Kayla Proffitt January 12, 2021

Everything done very well.

5 stars
Jim Daniel Jr. November 18, 2020

Mom had preplanned and prepaid her cremation 12 years ago and Oakley-Cook honored her wishes and immediately found her agreement in their system on my first call after her death. I can't tell you how comforting that was for her children.

5 stars
Keith Davenport November 18, 2020

The entire staff at Oakley-Cook was there for me every step of the way and fulfilled my every need, comforting me and my family during the loss of my son. The all were extremely helpful. They met my needs and beyond any questions we had were answered and taken care of right away.

5 stars
Kelly Fairchild November 18, 2020

They took care of my granddaughter 4 years ago. I could not have ask for anything better. I will use them for myself. They show compassion at the time for a loved one.

5 stars
Brenda Mowell September 14, 2020

I was very impressed with the entire process. Very efficient and thoughtfully provided services.

5 stars
Robert Watts September 14, 2020

Jonathan did an outstanding job from start to finish. I hope you will tell him how much we apprecatied all of his help.

5 stars
Mary Ann Paris September 11, 2020

So easy to work with and so helpful. Thanks so much. Dealt directly with Jonathan and Brent. Very respectful and just great! Many thanks to all the staff.

5 stars
Terry Elliott September 11, 2020

We cannot say enough about how appreciative we are to Brent for his caring, kind, compassionate service to our family. Helpful, kind and caring is what we needed and found.

5 stars
Scott and Cindy Place September 11, 2020

Exceptional service, professional care, genuine and kind support.

5 stars
Anonymous September 11, 2020

Brent gave us the best service a family could ask for. We also can't thank him enough for the most amazing service.

5 stars
Amanda and Josh Campbell July 15, 2020

Mr. Buchanan and his staff are a true blessing for a family during these difficult times.

5 stars
Laura Nelson June 22, 2020

You were respectful and did a great job with everything. Never missed a call or hesitated to answer something. Thank you so much!

5 stars
Matthew and Brandi Harden June 22, 2020

We have used this facility 4 times in the last 6 years and have never been disappointed. Brent and his staff are always so nice and attentive to all of our wants and needs.

5 stars
Michelle Kegley May 14, 2020

Brent and the others at Oakley-Cook were exceptional in the care of our loved one as well as our family. Thanks!

5 stars
Ford Family May 14, 2020

Everyone was very caring and helpful throughout the entire service for both of my siblings.

5 stars
James Stewart May 14, 2020

Caring, dependable and well trained. Lovely decor inside.

5 stars
Mary Tankersley March 12, 2020

Jonathan was easy to work with and took care of everything we needed. We were very happy with your funeral home.

5 stars
Mary Jo Shires March 03, 2020

During our greatest time in the loss of our son (21 years) everyone expressed kindness, let us talk about our son and gave us options. Truly sympathized - explained graciously the process - words are unable to express our gratitude as our minds (clarity of thought) were unstable. We are eternally grateful.

5 stars
Glen and Deborah Clementi June 22, 2021

They did everything they said they would.

5 stars
Carol Oscar Jennings May 25, 2021

All they did was top all the way.

5 stars
James Snyder May 07, 2021

We appreciate that our experience with Oakley-Cook has been "above and beyond" each time. The attention to detail and personalization for the individual being celebrated in a loving way to cherish our last memories with them on earth.

5 stars
Tammy Whitaker March 17, 2021

The process to plan my wife's arrangements was very straight forward and simple. I appreciated that a great deal. The pricing was fair and upfront. Brent was outstanding.

5 stars
Bob Viers March 17, 2021

My service was a difficult one for me. I was making plans for my 50 years old daughter who passed suddenly. They made it easier for me to deal with my loss.

5 stars
Brenda Bennett March 17, 2021

Very helpful and willing to do everything to make the process easier. Beautiful surroundings. Wonderful staff.

5 stars
Dottie February 24, 2021

It was an excellent service in every way. We could not have been anymore pleased. Nothing was left undone. Thank you so much for your help and thoughtfulness during this time.

5 stars
Cathy Smith February 15, 2021

So very caring....not just a business. Jonathan was awesome.

5 stars
Mrs. Colegrove January 12, 2021

From our family's first contact until the end we couldn't have been treated better. I'll always remember your kindness!

5 stars
Howard Cox January 12, 2021

All staff were helpful and caring.

5 stars
Shirley Addison November 18, 2020

Jonathan Cross was so nice. When changes came up there was no question - what we wanted we wanted.

5 stars
Merrion Evans November 18, 2020

I feel the service was the best possible ti could have been. Our father was honored by all your efforts and many family members mentioned how appropriate the service was. Thank you and the whole team!

5 stars
Greg Depriest November 18, 2020

Thank you so much for your help during unbearable time.

5 stars
Anthony Abele September 14, 2020

Everyone was helpful from start to finish and afterwards. They helped walk us through the whole thing with minimal effort from us. Thank you!

5 stars
Scottie Shelley September 14, 2020

Jonathan was phenomenal in both his service, demeanor and his ability to guide us with all aspects of the service and options available. He truly is a wonderful person and we appreciate working with him.

5 stars
Robert Morgan September 11, 2020

The staff is very professional, caring and helpful in the most difficult of times. Brent Buchanan is thee epitome of funeral directors.

5 stars
LInda Brittenham September 11, 2020

The staff at Oakley-Cook have been very nice and helpful during this time. I would like to say "thank you" to Oakley-Cook Funeral Home.

5 stars
Christopher Bowman September 11, 2020

The entire staff (Brent, Jonathan and Nikki) are so sincere, caring and helpful. I can't say "thank you" enough to each of them and how much I appreciate each of them. They are the best in my opinion.

5 stars
Richard Ramsey July 15, 2020

This was a million dollar service! There are no words to describe the appreciation myself, my children and his family feels.

5 stars
Mandy Feathers July 15, 2020

Prompt service, kind and professional personnel. Reasonable cost.

5 stars
Eddie George June 22, 2020

You showed me respect and kindness. You made us feel at ease with everything. Everyone was happy and content with the details. Our greatest of thanks to all of your staff.

5 stars
Pamela Fritz May 14, 2020

Very grateful for the kindness of the staff and beautiful service. Couldn't have ask for anything any nicer.

5 stars
Larry, Ellen and Brent Price May 14, 2020

The staff at Oakley-Cook was very kind and considerate to guide us through the whole process for making arrangements for the funeral service. We appreciate them doing it quickly and on our time frame.

5 stars
Jean S. Rambo May 14, 2020

Jonathan was very helpful, kind and patient with us - very informative.

5 stars
Gail Thomas March 12, 2020

We appreciated how kind and caring Jonathan was. Our mom was taken care of in a loving way. We thank you!

5 stars
Rob and Mary Carter March 03, 2020

A death is hard enough but when you're dealing long distance it makes a huge difference! They were patient with us. It makes such a difference.

5 stars
Priscilla Elmore March 03, 2020